Love it, or Your Money Back!

Keep it if you love it, return it if you don’t – Amoreka’s 100% Satisfaction Guarantee

At Amoreka, our promise is simple: shop with confidence, explore with peace of mind. Adult products are intimate purchases, and we understand your concerns. That’s why we proudly offer a 100% Satisfaction Guarantee – if you’re not happy, we’ll handle your return, exchange, or refund. No stress. No risk.

Timeframe

• You have 30 days from the date of delivery to request a return, exchange, or refund.
• Even if the product has been opened and tested, you can still return it (as long as it’s not deliberately damaged).

What’s Covered

• Virtually all adult toys and accessories purchased from Amoreka.
• Includes products that have been opened but did not meet your expectations.

What’s Not Covered

We rarely decline returns, but we reserve the right to refuse in cases of:

• Items deliberately damaged or misused (e.g., cut wires, intentional breakage).
• Products left unused for an excessive time and returned in a heavily damaged condition.

Note: “Didn’t enjoy it” or “Not satisfied” are perfectly valid reasons for return. We welcome honest feedback.

How to Request a Return / Refund (Simple Process)

1. Email us at support@amoreka.com with the subject: Return Request – Order #. Include your order number, product name(s), quantity, and a short reason (e.g., “Not satisfied”).
2. We’ll reply within 24 hours with your personalized return address and instructions (sent privately for your security).
3. Ship the product back (plain, discreet packaging).
4. Once received and inspected, your refund or exchange will be processed within 3–7 business days, and you’ll get a confirmation email.

Shipping Costs

• If there’s a defect or wrong item: We cover return shipping costs.
• If returning for personal reasons (e.g., didn’t like it): Return shipping is your responsibility. We can also help arrange a paid return label.
• For expensive items, we recommend a tracked shipping service or insurance for safety.

Refund Processing Time

• Refunds are usually processed within 3–7 business days after we receive the item.
• Bank or card issuers may take 3–10 business days to post the refund.
• If you haven’t received your refund yet, first check with your bank/credit card, then contact support@amoreka.com for assistance.

Exchanges

• Need a different model or size? Just let us know when you apply. If prices differ, we’ll arrange a quick top-up or refund of the difference.
• If stock is limited, we’ll prioritize your request.

Privacy Guaranteed

• All returns and shipments are handled with discreet packaging. No one will ever know what’s inside.
• Your privacy is our top priority, always.

Contact Us

Questions or requests? Reach us anytime at support@amoreka.com. Once you contact us, we’ll provide the return address and next steps.

Our Promise in One Line: With Amoreka, you’ve got nothing to lose – try it, love it, or return it hassle-free.